TERMS

Terms & Conditions

Welcome to Twenty New Clients Inc. and/or its affiliates ("Twenty New Clients") provide website features and access to services to you when you visit or shop at benoosterveld.com, realestaterebootcoaching.com, or realestatereboot2025.com, use Twenty New Clients products or services, or use software provided by Twenty New Clients in connection with any of the foregoing (collectively, "Twenty New Clients Services"). Twenty New Clients provides these services subject to the following conditions.

Agreeing to These Terms & Conditions

We offer a range of services depending on your needs. Individuals come to Twenty New Clients to access real estate coaching and related services. These Terms and Conditions will apply to all users of our services. If these Terms and Conditions are inconsistent with specific Service Terms, those Service Terms will apply.

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS OF USE & SALE (THESE "TERMS") BEFORE ACCESSING, USING, OR SUBSCRIBING OR PLACING AN ORDER OVER BENOOSTERVELD.COM, REALESTATEREBOOTCOACHING.COM, REALESTATEREBOOT2025.COM OR OTHER OF OUR SITES OR ONLINE RESOURCES WHICH LINK TO THESE TERMS.

THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES INCLUDING ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION (SEE SECTIONS 10, 14, 15, AND 16). ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW IN SECTION 16. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT.

General Use

The use of Twenty New Clients or other sites or online resources to which these Terms are linked (each, a "Website"), owned and maintained by Twenty New Clients Inc. ("Twenty New Clients," "we," "our," "us"), are governed by these Terms. We offer the Website, including all information, tools, and services available from the Website to you, the user, conditioned upon your acceptance of all terms and conditions stated herein. By accessing, using, subscribing, or placing an order over the Website, you and your business (including any sub users you may have) agree to the terms and conditions set forth herein. If you do not agree to these Terms in their entirety, you are not authorized to use the Website in any manner or form whatsoever.

THIS IS A BINDING AGREEMENT. THESE TERMS TOGETHER WITH OUR PRIVACY STATEMENT FORM A LEGALLY BINDING AGREEMENT (THE "AGREEMENT") BETWEEN YOU AND YOUR BUSINESS ("YOU") AND TWENTY NEW CLIENTS INC. THIS AGREEMENT GOVERNS YOUR ACCESS TO AND USE OF THE WEBSITE AND THE SERVICES PROVIDED BY TWENTY NEW CLIENTS, ANY ORDER YOU PLACE THROUGH THE WEBSITE, BY TELEPHONE, OR OTHER ACCEPTED METHOD OF PURCHASE AND, AS APPLICABLE, YOUR USE OR ATTEMPTED USE OF THE PRODUCTS OR SERVICES OFFERED ON OR AVAILABLE THROUGH THE WEBSITE. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Twenty New Clients reserves the right to update and change, from time to time, these Terms and all documents incorporated by reference by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. You can find the most recent version of these Terms here. Use of the Website after such changes constitutes acceptance of such changes. Any new features or tools which are added to the current Website shall also be subject to the Terms.

Table of Contents

1. Website Use

2. Website User Conduct and Restrictions-License Terms

3. Our Privacy Statement and Your Personal Information

4. Information You Provide; Registration; Passwords

5. Order Placement and Acceptance

6. Refunds

7. Subscription Terms and Automatic Payment

8. Shipping Fees

9. Products, Services, and Prices Available on the Website

10. Disclaimer – your individual results will vary

11. Your Responsibilities Running A Business

12. Testimonials, reviews, and pictures/videos

13. Compliance with the law

14. Disclaimers of other warranties

15. Limitations of liabilities

16. Dispute resolution by mandatory binding arbitration and class action waiver

17. Additional Remedies

18. Indemnification

19. Notice and Takedown Procedures; Copyright Agent

20. Third-Party Links

21. Termination

22. No Waiver

23. Governing Law and Venue

24. Force Majeure

25. Assignment

26. Electronic Signature

27. Changes to the Agreement

28. Your Additional Representations and Warranties

29. Severability

30. Entire Agreement

31. Contacting Us

SECTION 1 – Website Use

The Website is intended for businesses and individuals operated by adults. If you use the Website, you are affirming that you are at least 18 years old or the legal age of majority in your state or province of residence (whichever is greater), have the legal capacity to enter into a binding contract with us, and have read this Agreement and understand and agree to its terms.

SECTION 2 – Website User Conduct and Restrictions-License Terms

All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws, including all content, information, design elements, text material, logos, taglines, metatags, hashtags, photographic images, testimonials, personal stories, icons, video and audio clips, and downloads. No material on the Website may be copied, reproduced, distributed, republished, uploaded, displayed, posted, or transmitted in any way whatsoever. The Twenty New Clients trademark and logo are proprietary marks of Twenty New Clients Inc., and the use of those marks is strictly prohibited. Nothing herein gives you the right to use, copy, register as a domain name, reproduce, or otherwise display any logo, tagline, trademark, trade name, copyrighted material, patent, trade dress, trade secret, or confidential information owned by Twenty New Clients Inc.

Subject to your continued strict compliance with all Terms, Twenty New Clients provides to you a revocable, limited, non-exclusive, royalty-free, non-sublicenseable, non-transferrable license to use the Website. You acknowledge and agree that you do not acquire any ownership rights in any material protected by intellectual property laws.

If you purchase a subscription to Twenty New Clients' online materials, Twenty New Clients provides to you a revocable, limited, non-exclusive, non-sublicenseable, non-transferrable license to use the software. You acknowledge and agree that: (1) the software is copyrighted material under United States and international copyright laws that is exclusively owned by Twenty New Clients; (2) you do not acquire any ownership rights in the software; (3) you may not modify, publish, transmit, participate in the transfer or sale, or create derivative works from the content of the software; (4) except as otherwise expressly permitted under copyright law, you may not copy, redistribute, publish, display or commercially exploit any material from the software without the express written permission of Twenty New Clients; and (5) in the event of any permitted copying, no changes in or deletion of author attribution, trademark, legend or copyright notice shall be made.

You agree not to use or attempt to use the Website, or any software provided by Twenty New Clients, whether alone, or in conjunction with other software or hardware, in any unlawful manner or a manner harmful to Twenty New Clients. You further agree not to commit any harmful or unlawful act or attempt to commit any harmful or unlawful act on or through the Website or through use of any software or hardware including, but not limited to, refraining from:

HARMFUL ACTS. Any dishonest or unethical practice; any violation of the law; infliction of harm to Twenty New Clients' reputation; hacking and other digital or physical attacks on the Website; scraping, crawling, downloading, screen-grabbing, or otherwise copying content on the Website and/or transmitting it in any way we haven't specifically permitted; introducing, transmitting, or storing viruses or other malicious code; interfering with the security or operation of the Website; framing or mirroring the Website; creating, benchmarking, or gathering intelligence for a competitive offering; infringing another party's intellectual property rights, including failing to obtain permission to upload/transfer/display works of authorship; intercepting or expropriating data; and the violation of the rights of Twenty New Clients or any third party.

"SPAMMING" AND UNSOLICITED COMMUNICATIONS. We have zero tolerance for spam and unsolicited communications. Any communications sent or authorized by you reasonably deemed "spamming," or any other unsolicited solicitations (including without limitation postings on social media or third-party blogs) will be deemed a material threat to Twenty New Clients' reputation and to the rights of third parties. It is your obligation, exclusively, to ensure that all business communications comply with state and local anti-spamming or analogous laws.

OFFENSIVE COMMUNICATIONS. Any communication sent, posted, or authorized by you, including without limitation postings on any website operated by you, or social media or blog, which are: sexually explicit, obscene, vulgar, or pornographic; offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory; graphically violent; or solicitous of unlawful behavior.

SENSITIVE INFORMATION. You will not import, or incorporate into, any contact lists or other content you upload to any website, software, or other electronic service hosted, provided by or connected to Twenty New Clients, any of the following information: social security numbers, national insurance numbers, credit card data, passwords, security credentials, bank account numbers, or sensitive personal, health or financial information of any kind.

SECTION 3 – Our Privacy Statement and Your Personal Information

We respect your privacy and the use and protection of your non-public, personal information. Your submission of personal information through the Website is governed by our Privacy Statement. Twenty New Clients reserves the right to modify its Privacy Statement in its reasonable discretion from time-to-time. Our Privacy Statement is incorporated into this Agreement by reference.

SECTION 4 – Information You Provide; Registration; Passwords

As a Twenty New Clients user, you will be required to create an account with Twenty New Clients. You warrant that the information you provide us is truthful and accurate, and that you are not impersonating another person. You are responsible for maintaining the confidentiality of any password you may use to access your Twenty New Clients user account, and you agree not to transfer your password or username or lend or otherwise transfer your use of or access to your user account, to any third party. You are fully responsible for all transactions with, and information conveyed to you as Twenty New Clients Subscriber/User, including technical information, pricing, business strategy, and data about other past or current Twenty New Clients users or their customers.

SECTION 5 – Order Placement and Acceptance

If you order a service or product, payment must be received by us before your order is accepted. We may require additional information regarding your order if any required information was missing or inaccurate and may cancel or limit an order any time after it has been placed. Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. You must contact us immediately at [email protected] in order to modify or cancel your pending order. We cannot guarantee that we will be able to amend your order in accordance with your instructions.

All items are subject to availability. We will notify you if any item is not available, the expected availability date, and may offer you an alternative product or service. If the availability of any product or service is delayed and you do not wish to substitute the product or service, upon your request, we will cancel your order and if previously charged, your payment card will be fully refunded for that specific order. We reserve the right to limit the sales of our products and services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis at our sole and exclusive discretion.

Your purchase order of products and other services is conditioned on you re-affirming your acceptance of this Agreement.

All advertised prices are in, and all payments shall be in, U.S. Dollars.

SECTION 6 – Refunds

Twenty New Clients has no refund or exchange policy.

Intangible online services and digital products are not refundable. As our services are digital products, they are deemed "used" after being emailed, downloaded and/or opened. If you are not happy with our services, your only recourse is to unsubscribe from using the services. If you choose to stop using our services before the end of your billing cycle, you understand and accept that we will not be able to offer a refund, whether partially or in full, for the remaining part of your cycle.

For the sake of emphasis, we do not provide refunds, credit, or prorated billing for any canceled subscription.

If you wish to cancel your subscription, please email: [email protected]. You must complete a cancellation survey form prior to having your subscription cancelled, failure to submit your survey in a timely manner may result in you being liable for the next billing cycle. Once your survey has been received our customer service can begin to process your cancellation request.

SECTION 7 – Subscription Terms and Automatic Payments

A Twenty New Clients user is responsible for paying all sums due to Twenty New Clients in connection with their monthly subscription in accordance with these Terms. The first fee payable in accordance with these Terms is due when the user account is set up and payment of the monthly fee is a condition of access, or after your free trial ends and you have not canceled the automatic subscription with us. Every calendar month, your account will be charged the subscription fee plus applicable tax for the following month's subscription, together with any other fees for the following month's subscription plus any accumulated charges for the past period (collectively "Fees").

Failure by the Twenty New Clients user to use any of the services available through the service provided by Twenty New Clients does not relieve the Twenty New Clients user of their payment obligations under these Terms. Potential users can pay by credit card or debit card. Payment details shall be collected by us through our secure financial data collection mechanism. You acknowledge and agree that we hold data relating to the transaction, including the last four digits and the expiration date of the card used to purchase the products or services together with details on when payment is due.

You further acknowledge and agree that payments are due on a recurring basis in accordance with the payment terms for the specific service purchased (unless the subscription is cancelled in accordance with these Terms) and therefore authorize the automatic payment collection terms applicable to that specific service (e.g., on a monthly basis and for a specific amount).

IF YOU WISH TO CANCEL YOUR TWENTY NEW CLIENTS SUBSCRIPTION (NOT INCLUDING SUBSCRIPTIONS FOR SERVICES OR PROGRAMS) AT ANY TIME AFTER A FREE TRIAL OR DISCOUNTED PERIOD ENDS, YOU MUST SUBMIT A CANCELLATION REQUEST TO US VIA OUR SUPPORT EMAIL ADDRESS [email protected] OR THROUGH YOUR ACCOUNT DASHBOARD. FOR MONTHLY SUBSCRIPTIONS (INCLUDING SUBSCRIPTIONS FOR SERVICES), WE REQUIRE AT LEAST THIRTY (30) DAYS' NOTICE OF CANCELLATION BY EMAIL. IF YOU PROVIDE SUCH NOTICE LESS THAN THIRTY (30) DAYS BEFORE THE FIRST DAY OF YOUR NEXT SUBSCRIPTION MONTH, YOU MAY BE CHARGED FOR THE FOLLOWING MONTH.

Twenty New Clients reserves the right to immediately terminate a user's account and/or service for any unpaid (in whole or part) period of the subscription (with or without notice). Termination of service in no way relieves or excuses the user from any obligation to pay outstanding charges or expenses. In the event Twenty New Clients starts collection processes of any type, you will be liable for all collection costs, including legal fees and expenses. In addition to any Fees, Twenty New Clients may also charge applicable value added or other tax.

SECTION 8 – Shipping Fees

Unless otherwise stated on the Website at the time of purchase, if we ship you a physical product, we reserve the right to add applicable shipping and handling fees to your order. Unless otherwise stated, we will use commercially reasonable efforts to fulfill your order within a reasonable time after receipt of your properly completed and verified order. Accurate shipping address and phone number information is required. Although we may provide delivery or shipment timeframes or dates, such dates are good-faith estimates and are subject to change. If your order will be delayed, we will contact you at the e-mail address you provided when placing your order. If we are unable to contact you or you would like to cancel your order, we will cancel the order and refund the full amount charged. We shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery caused by any third-party carrier or other delivery service not owned or controlled by us. The risk of loss and title for such items pass to you upon our delivery to any third-party carrier.

SECTION 9 – Products, Services, and Prices

Products, services, and prices are generally posted at benoosterveld.com, realestaterebootcoaching.com, and realestatereboot2025.com but are subject to change. Twenty New Clients reserves the right, without notice, to discontinue products or services or modify specifications and prices on products and services without incurring any obligation to you. Except as otherwise expressly provided for in these Terms, any price changes to your subscription or purchase of product(s) or services will take effect following email notice to you.

Price changes are effective on the first day of the month after the price change is posted. By accessing, using, subscribing or placing an order over the Website, you authorize Twenty New Clients to charge your account in the amount indicated for the value of the services you select, including any future price changes. If you request a downgrade in services, the downgrade (and corresponding price reduction) will become effective on the first day of the month following your requested downgrade. By your continued use of Twenty New Clients services, and unless you terminate your subscription as provided herein, you agree that Twenty New Clients may charge your credit card monthly for the products and services you have selected, and you consent to any price changes for such services after e-mail notice has been provided to you.

Twenty New Clients takes reasonable steps to ensure that the prices set forth on the Website are correct, and to accurately describe and display the items available on the Website. If the correct price of our product is higher than its stated price, we will, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

When ordering products or services, please note that Twenty New Clients does not warrant that product or service descriptions are accurate, complete, current, or error-free, or that packaging will match the actual product that you receive. All sales are deemed final except as provided otherwise. Twenty New Clients descriptions of, or references to, products or services not owned by Twenty New Clients are not intended to imply endorsement of that product or service or constitute a warranty by Twenty New Clients.

SECTION 10 – Disclaimer – Your Individual Results Will Vary

Every real estate business is different, employing different strategic approaches and organizational structures, and operating in different market conditions. Therefore, individual results will vary from user to user. YOUR BUSINESS' INDIVIDUAL RESULTS WILL VARY DEPENDING UPON A VARIETY OF FACTORS UNIQUE TO YOUR BUSINESS AND MARKET CONDITIONS, INCLUDING BUT NOT LIMITED TO YOUR LOCATION, BUSINESS MODEL, AND IMPLEMENTATION OF THE STRATEGIES AND METHODS TAUGHT.

THE TESTIMONIALS AND EXAMPLES USED ARE NOT INTENDED TO REPRESENT OR GUARANTEE THAT ANYONE WILL ACHIEVE THE SAME OR SIMILAR RESULTS. EACH INDIVIDUAL'S SUCCESS DEPENDS ON MANY FACTORS, INCLUDING HIS OR HER BACKGROUND, DEDICATION, DESIRE, AND MOTIVATION.

Twenty New Clients makes no guarantee, representation, or warranty with respect to any real estate coaching services, online course materials, or consulting products, including but not limited to, quality, effectiveness, reputation, or expected results from using our methods or techniques ("Products and Services"). You acknowledge that you have not relied on any representations by Twenty New Clients or its representatives regarding the Products and Services except as set forth in these Terms.

SECTION 11 – Your Responsibilities Running A Business

You acknowledge and agree that:

a) Running a real estate business involves risk, and you accept all risks of running your business including the risk that you may lose money or fail to make money.

b) Any business decisions you make are yours alone, and Twenty New Clients bears no responsibility or liability for the success or failure of your business decisions.

c) You are solely responsible for your own tax reporting obligations, and for properly collecting and remitting any applicable taxes in your jurisdiction.

d) You are solely responsible for complying with all applicable laws and regulations in your jurisdiction, including but not limited to real estate licensing requirements, business licensing requirements, and marketing regulations.

e) You are solely responsible for maintaining appropriate insurance coverage for your business activities.

SECTION 12 – Testimonials, Reviews, and Pictures/Videos

From time to time, Twenty New Clients may publish testimonials, reviews, pictures, or videos on the Website that are received from users of our products and services. These testimonials, reviews, pictures, and videos are the actual experiences reported to us by actual users and/or clients, but we cannot guarantee that every user of our products and services will experience the same results. You understand that testimonials, reviews, pictures, and videos published on the Website are not to be considered as a guarantee that you or anyone else will achieve the same or similar results.

If you submit testimonials, reviews, pictures, or videos to us, you grant us a nonexclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your user-submitted content in connection with the Website and Twenty New Clients' business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof) in any media formats and through any media channels.

SECTION 13 – Compliance with the Law

You represent and warrant that your use of the Website and Twenty New Clients' services will comply with all applicable laws and regulations. You're responsible for determining whether our services are suitable and legal for your business. Twenty New Clients is not responsible for any violations of law by you or your business.

You agree you will not use any Twenty New Clients Products and Services for any unlawful purpose or in furtherance of illegal activities. You agree to comply with all applicable laws, rules, and regulations relating to the use of our services, including but not limited to laws related to real estate transactions, marketing, privacy, and data protection.

SECTION 14 – Disclaimers of Other Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, TWENTY NEW CLIENTS PROVIDES THE WEBSITE AND ALL PRODUCTS AND SERVICES "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED. TWENTY NEW CLIENTS SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Twenty New Clients does not warrant that:

- The Website or any products and services will meet your requirements

- The Website will be available on an uninterrupted, timely, secure, or error-free basis

- The results that may be obtained from the use of the Website or any products or services will be accurate or reliable

- The quality of any products, services, information, or other material purchased or obtained by you through the Website will meet your expectations

SECTION 15 – Limitations of Liabilities

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TWENTY NEW CLIENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TWENTY NEW CLIENTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM:

(i) THE USE OR THE INABILITY TO USE THE WEBSITE OR SERVICES;

(ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES;

(iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;

(iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE;

(v) ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES.

IN NO EVENT SHALL TWENTY NEW CLIENTS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU TO TWENTY NEW CLIENTS, IF ANY, FOR ACCESSING THE WEBSITE OR USING THE SERVICES DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

SECTION 16 – Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT

16.1 Initial Dispute Resolution

We are committed to resolving any disputes with you in an amicable and efficient manner. Before filing a claim against Twenty New Clients, you agree to try to resolve the dispute informally by contacting [email protected]. Similarly, Twenty New Clients will make every reasonable effort to contact you and resolve any dispute informally before taking any formal action.

16.2 Binding Arbitration (continued)

If you and Twenty New Clients are unable to resolve a dispute through informal means, all disputes arising out of or relating to these Terms (including their formation, performance, and breach) or your use of the Website shall be finally settled under the Rules of Arbitration of the British Columbia International Commercial Arbitration Centre by one or more arbitrators appointed in accordance with the said Rules.

The arbitration will be conducted in the English language and unless otherwise required by applicable law:

- will be conducted on an individual basis and not in a class, consolidated, or representative action

- will be held in Vancouver, British Columbia, Canada

- can only award individual relief and cannot award relief for, against, or on behalf of anyone who is not a party to the arbitration

- can award any form of individual relief that would be available in a court, including injunctive or declaratory relief and compensatory damages

16.3 Class Action Waiver

YOU AND TWENTY NEW CLIENTS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Twenty New Clients agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

16.4 Exceptions to Agreement to Arbitrate

You and Twenty New Clients agree that the following claims are exceptions to the above arbitration agreement and will be brought in a judicial proceeding in a court of competent jurisdiction in Vancouver, British Columbia:

(i) any claim related to actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights;

(ii) any claim seeking emergency injunctive relief based on exigent circumstances.

16.5 30-Day Right to Opt Out

You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in these Terms by sending written notice of your decision to opt out to [email protected] with the subject line "ARBITRATION AND CLASS ACTION WAIVER OPT-OUT." The notice must be sent within thirty (30) days of your first use of the Website or acceptance of these Terms, whichever is later; otherwise, you shall be bound to arbitrate disputes in accordance with these Terms.

16.6 Changes to This Section

Twenty New Clients will provide thirty (30) days' notice of any changes to this section by posting on the Website. Changes will become effective on the thirtieth (30th) day. Changes will apply prospectively only to any claims arising after the thirtieth (30th) day.

SECTION 17 – Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice of law or conflict of law provisions. Any legal action or proceeding between Twenty New Clients and you concerning these Terms or your use of the Website shall be brought exclusively in a federal or provincial court of competent jurisdiction sitting in Vancouver, British Columbia, and you hereby consent to the personal jurisdiction and venue thereof, except for those matters subject to arbitration as described in Section 16.

SECTION 18 – Indemnification

You agree to indemnify, defend, and hold harmless Twenty New Clients, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from:

a) any violation of these Terms by you;

b) any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Website using your account;

c) any use or alleged use of your account by any person, whether or not authorized by you;

d) the content you submit, post, or transmit through the Website;

e) your violation of any rights of another, including intellectual property rights; or

f) your violation of any applicable laws or regulations.

SECTION 19 – Third-Party Links and Content

The Website may contain links to other websites that are not owned or controlled by Twenty New Clients. Twenty New Clients has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. By using the Website, you expressly relieve Twenty New Clients from any and all liability arising from your use of any third-party website. Additionally, your dealings with or participation in promotions of advertisers found on the Website, including payment and delivery of goods, and any other terms (such as warranties) are solely between you and such advertisers. You agree that Twenty New Clients shall not be responsible for any loss or damage of any sort relating to your dealings with such advertisers.

SECTION 20 – Electronic Communications

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

SECTION 21 – Account Security

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure. You agree to inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

SECTION 22 – Changes to Terms of Service

You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our Website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website following the posting of any changes constitutes acceptance of those changes.

We will make reasonable efforts to provide notice of any material changes to these Terms by:

- Posting a notice on the Website

- Sending an email to the address associated with your account

- Providing notification when you next log in to the Website

SECTION 23 – Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 24 – Entire Agreement

These Terms, including any legal notices and disclaimers contained on the Website, constitute the entire agreement between you and Twenty New Clients regarding your use of the Website and supersede all prior agreements and understandings with respect to the same.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 25 – Copyright and Intellectual Property

All content included on the Website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Twenty New Clients or its content suppliers and is protected by Canadian and international copyright laws. The compilation of all content on the Website is the exclusive property of Twenty New Clients and is protected by Canadian and international copyright laws.

All Twenty New Clients trademarks, service marks, trade names, and trade dress that may appear on the Website are owned by Twenty New Clients. You may not use any of these without the prior written permission of Twenty New Clients. All other trademarks, service marks, trade names, and trade dress that may appear on the Website are the property of their respective owners.

SECTION 26 – Contact Information

Questions about the Terms should be sent to us at [email protected].

SECTION 27 – Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Twenty New Clients' prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Twenty New Clients may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

SECTION 28 – Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (other than for delay in the payment of money due and payable hereunder) for causes beyond that party's reasonable control and occurring without that party's fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, civil unrest, acts of terror, strikes or other labor problems, computer attacks or malicious acts, such as attacks on or through the Internet, any Internet service provider, telecommunications or hosting facility. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.

SECTION 29 – Language

It is the express wish of the parties that these Terms and all related documents be drawn up in English. C'est la volonté expresse des parties que la présente convention ainsi que les documents qui s'y rattachent soient rédigés en anglais.

SECTION 30 – Survival

The following sections survive the expiration or termination of these Terms: 7 (Payment Terms), 11 (Your Responsibilities Running A Business), 14 (Disclaimers of Other Warranties), 15 (Limitations of Liabilities), 16 (Dispute Resolution), 17 (Governing Law and Jurisdiction), 18 (Indemnification), 25 (Copyright and Intellectual Property), and any other provision that, by its nature, should survive termination of these Terms.

SECTION 31 – Website Availability and Updates

We strive to ensure that the Website is available 24 hours a day. However, we do not guarantee that the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the Website. Nothing in these Terms will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

SECTION 32 – Geographic Restrictions

Twenty New Clients is based in Vancouver, British Columbia, Canada. We make no claims that the Website or any of its content is accessible or appropriate outside of Canada. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside Canada, you do so on your own initiative and are responsible for compliance with local laws.

SECTION 33 – Acknowledgement

BY USING THE WEBSITE OR OTHER SERVICES PROVIDED BY TWENTY NEW CLIENTS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.